Can anyone help with the Kontrol S4 mapping?

Please, someone, anyone. I have been using the free version of Cross for a couple months, and i decided to finally get a mixer. For a couple days, i was using my Kontrol S4 with the free version, having mapped out every single button myself. So i decided to buy the full version to fully support the MIDI. ive followed every single instruction on how to map the S4 (downloading the mappings from the compatible controllers list) but nothing seems to work. With the free version, the S4 used to light up completely, now no lights are on, and only the sliders and filters work. Nothing else is working and im getting real frustrated because when i paid for the full version, i expected to plug in and everything be perfect. However, its far from perfect. Like I said, ive followed all the instructions, and now im stuck. If anyone could give me any advice, it would be appreciated. I feel like i paid for no reason, because the free version was working a lot smoother with my MIDI. Thank you