
we can help you ,, first thing regerster the software licence key in the fourm,,user control panel/profile /serial # ,, this gives access to the down load section for up dates to the software ,,
then give info as to your set up ,,ie os ,Cross version ,hardware set up and revelent info too see what you are working with ,,
two thoughts ,,what bit rate version are you using and have you looked at the info tab for proper set up of your system and or manual
