Page 1 of 1

Auto Crash Logs Submitted?

PostPosted: 25 Sep 2015, 02:27
by djmagicmoments
Are the crash logs automatically submitted because they are happening every few minutes with Cross DJ?

I can't analyse a track without a crash happening.

Is anyone actually using this live?

Re: Auto Crash Logs Submitted?

PostPosted: 25 Sep 2015, 02:40
by daniel clark
:cool: got to give us info ,,if a Apple os ,,crash reports can be placed in fourm for dev team ,, other wise any info will help as to your os and set up ,, and info as to when /whats happening when its crashing :cool:

Re: Auto Crash Logs Submitted?

PostPosted: 25 Sep 2015, 02:44
by daniel clark
DJ majic moments Capture.PNG


heres part of some info ,, :eek: :idea:

Re: Auto Crash Logs Submitted?

PostPosted: 25 Sep 2015, 06:20
by Jim B
djmagicmoments wrote:Is anyone actually using this live?


Me, and have done for a number of years ;)

Please find your Crash reports, if you have any and upload them to the forum.

I'm sure the Dev team would take a look at them and tell you what your problems are...

Re: Auto Crash Logs Submitted?

PostPosted: 25 Sep 2015, 09:50
by RoJeC
Crash reports aren't handled automatically as user intervention would be needed at moments you don't want (having connection, allow to be send, error handling of the sending etc).

In Win a crashreport can only be created by Cross if the program is a little alive. Mac OS has a 'better' method of catching crashes which in most cases helps the devteam right to the cause.

Regarding stability: Just checked and my last crash was jun 11, while using Cross pretty much every day. BTW this circumstancial issue was resolved in 3.3.11.