Probably a quick/easy MC6000mk2 Question...

So I everything seems to be working fine except that my cue/monitor/headphones stuff is messed up.
1. Headphones cue sound as if my mix knob was all the way over to "Master" even when it's all the way to "Cue".
2. Engaging the "cue" buttons immediately above my channel/line faders gives my cue volume a slight boost but don't toggle between on and off.
3. I'm using the supplied//default MIDI mapping that comes with Cross that it chooses when it detects that my controller is plugged into my laptop.
Any thoughts?
thanks in advance,
M
1. Headphones cue sound as if my mix knob was all the way over to "Master" even when it's all the way to "Cue".
2. Engaging the "cue" buttons immediately above my channel/line faders gives my cue volume a slight boost but don't toggle between on and off.
3. I'm using the supplied//default MIDI mapping that comes with Cross that it chooses when it detects that my controller is plugged into my laptop.
Any thoughts?
thanks in advance,
M