Yet another...

So this will be my third thread. That's one thread for my Mac that won't recognize the UMCP2 (still not sorted), one for my PC that won't do video properly unless I use an older version and even then it's not right (still not sorted) and now this one...
A Win 7 laptop, (way above spec btw), that does audio and video just will not allow the license keys for either Cross or the video plug in. Each time I start the software I have to enter the Cross key as it tells me it's invalid (it's not) and the video key can't be entered... and, yes, I am an administrator on the machine, it is running in 32 bit mode and all the other usual things to try.
If this one isn't sorted (and quickly) then Cross goes from my machines and I'm off to VDJ. I am not happy. Not one machine that will use this software! What happened? When I started on V1.7 it was all so good.
A Win 7 laptop, (way above spec btw), that does audio and video just will not allow the license keys for either Cross or the video plug in. Each time I start the software I have to enter the Cross key as it tells me it's invalid (it's not) and the video key can't be entered... and, yes, I am an administrator on the machine, it is running in 32 bit mode and all the other usual things to try.
If this one isn't sorted (and quickly) then Cross goes from my machines and I'm off to VDJ. I am not happy. Not one machine that will use this software! What happened? When I started on V1.7 it was all so good.