update 3.3.10 accessdenied

[JasonAnaloG]

what can I do if I have deleted the email that has the information I need to allow updates.all I have is the backup disk

[daniel clark]

help Capture.PNG

:cool: check the software and look at the info tab ,, the later version stored the licence key there ,,when you entered it to activate the software ,, if it not there then any info to the purches ,that you havent deleted might get you there ,, the screen shot will have the contack name ,, if you do get the licence key then please regerster it in the fourm ,,
heres hoping you have good luck