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iTunes problem on Mac

PostPosted: 23 Jan 2015, 18:50
by dubcat
hello!
i'am using Cross DJ 1.5.4
when i try to load a song from iTunes database in Cross i get the message "Media Loading Error Can't Load media:File not found"
Tracks in Cross are loading ok!!


ps everything it's OK in new version, but this one is DEMO :(

Re: iTunes problem on Mac

PostPosted: 23 Jan 2015, 19:49
by daniel clark
dubcat wrote:hello!
i'am using Cross DJ 1.5.4
when i try to load a song from iTunes database in Cross i get the message "Media Loading Error Can't Load media:File not found"
Tracks in Cross are loading ok!!


ps everything it's OK in new version, but this one is DEMO :(


so you are saying that in the demo version this is happening not the full version ,,properly updated ,, :?:
also regerster the software licence key in the fourm ,, user control panel/profile/serial # for access to download section for latest updated version :cool:

Re: iTunes problem on Mac

PostPosted: 23 Jan 2015, 22:11
by dubcat
Thx, but now i have a new problem.
in audio settings i can set only "imput 1/imput 2" for "Imput 1", "imput 2" and "AUX".
"NONE" for "imput 2" :(

same problem with version 3.3.9, 3.3.8, 3.2.1, 2.6.0

Re: iTunes problem on Mac

PostPosted: 23 Jan 2015, 22:13
by daniel clark
:cool: what is your sound card set up ,,need info to see whats going on ,, :cool:

Re: iTunes problem on Mac

PostPosted: 23 Jan 2015, 22:31
by dubcat
same set up like in first version...
coreaudio is U46DJ
buffer size 11.6ms
inputs: i see only "input 1/input2"
outputs it's ok
routing mode: external mixer cue

it's connected right because in old version 1.5.4. i can change input 3/input 4 for input2 settings

P.S. sorry for my english, peace from Russia :)

Re: iTunes problem on Mac

PostPosted: 23 Jan 2015, 23:09
by RoJeC
For iTunes 12 you need the latest version. If you use the new 64bit version of Cross in WIndows you need to use the ASIO4ALL virtual soundcard driver. Can be downloaded at asio4all.com.
Install, Select it in Cross Audio tab, then use settings button to select it.
As you just registered (if I understand right) it might be you require update of the sc driver and or firmware from the downloads section.

Re: iTunes problem on Mac

PostPosted: 24 Jan 2015, 15:16
by dubcat
i use a MacBook and macOS 10.10.1, no have windows....

Re: iTunes problem on Mac

PostPosted: 24 Jan 2015, 15:38
by daniel clark
daniel clark wrote::cool: what is your sound card set up ,,need info to see whats going on ,, :cool:


need info ,,know you have mac ,, asio4all is for win os ,, mac can be done easier ,, but need info as to s c set up :eek:

Re: iTunes problem on Mac

PostPosted: 24 Jan 2015, 21:57
by dubcat
Image

Re: iTunes problem on Mac

PostPosted: 25 Jan 2015, 00:03
by dubcat
i try in osX 10.9 - everythings it's OK so i think it was a system problem