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Cross DJ crashing when connecting Cross Remote

PostPosted: 28 Dec 2014, 03:22
by DJGerard
Hello,
I am attempting to use Cross Remote on an iPad air (iOS 8.2)to control Cross DJ 3.3.9 on a macbook pro early 2011 (Yosemite latest updates). I have tried on 3 different WiFi routers and get the same results. Cross DJ crashes 9 out of 10 times almost immediately. The times it doesn't crash when I attempt to load a song using Cross Remote I can run through the playlists but the songs do not appear. I haven't used this set up i n a while but when I did last year it worked perfect but I am sure I was on Lion or Mountain Lion as well as iOS 7. That doesn't make it acceptable as they have been released for months now and Cross has been updated since.
Any advice or suggestions please. I just upgraded to Cross DVS (and bought iPad Air) because of a new spot I am working at and need to leave the booth sometimes. This will have been a complete waste of money if my Mixvibes Cross setup does not work as advertised.
I eagerly await a reply. Thanks.

DJ Gerard

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 28 Dec 2014, 17:11
by RoJeC
My guess would be that in 8.2 Apple fixed something that broke the previous version.
Would be great if you have a crash file for the devteam.

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 28 Dec 2014, 19:13
by DJGerard
Sure no problem...
Here is a link for the Problem Report for Cross DJ

https://www.dropbox.com/s/oklm1wgm7a2ax ... J.rtf?dl=0

Let me know how I can be of more help.

Thanks

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 28 Dec 2014, 21:21
by Stormcaller
I am getting this too.

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 29 Dec 2014, 12:08
by Stormcaller

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 29 Dec 2014, 12:19
by Jim B
With the help of these Crash Reports the Dev team should be able to sort this out for you

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 29 Dec 2014, 18:45
by DJGerard
Yes Jim, but let's see if the DevTeam responds as fast as the moderator RoJec did. I do not see Cross Remote updates rolling out all that frequently. I will remain hopeful :eek:

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 29 Dec 2014, 20:29
by RoJeC
The remote is mainly fixed when Apple 'improved' the iOS.

Unfortunately after fixing it takes a while to have it approved for the store.

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 31 Dec 2014, 17:14
by DJGerard
RoJeC wrote:The remote is mainly fixed when Apple 'improved' the iOS.

Unfortunately after fixing it takes a while to have it approved for the store.


Really? It's not Remote for iPad that is crashing. It is the Cross DJ software that is. Shouldn't it be Cross DJ that gets the update?
In any event what is Apple's estimated "approval" turn around time? Are we talking days or months?

Re: Cross DJ crashing when connecting Cross Remote

PostPosted: 29 Jan 2015, 22:34
by DJGerard
Well the iOS update 8.1.3 did not fix anything. Still crashing Cross. Now what?