Cross DJ 3.2.1 MIDI issue

Hello, I have a serious MIDI issue with MVCDJ 3 on a mac.
Yesterday I purchased a xone:23c with MVCLE then I upgraded to pro for more controls, cdj ecc but in every version my xone:23c, my kontrol F1 although are marked as online don't work at all. I mean: the mixer works but when I move the knobs phisically, MVC doesn't show any movement on screen. I tried to create a map for the F1 but it didn't show any command when I press a key or move a slider. It doesn't even show any lights. Any suggestions?
Thank you in advance,
Fabrizio
Yesterday I purchased a xone:23c with MVCLE then I upgraded to pro for more controls, cdj ecc but in every version my xone:23c, my kontrol F1 although are marked as online don't work at all. I mean: the mixer works but when I move the knobs phisically, MVC doesn't show any movement on screen. I tried to create a map for the F1 but it didn't show any command when I press a key or move a slider. It doesn't even show any lights. Any suggestions?
Thank you in advance,
Fabrizio