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Cross won't open

PostPosted: 17 Sep 2014, 05:51
by fpchin
It started a couple days ago. I thought it could be that I needed to update to 3.2 but that didn't help either :redface:

It just stalls and never opens.

Re: Cross won't open

PostPosted: 17 Sep 2014, 06:47
by daniel clark
:cool: a little bit more info ,, especialy the os and hardware set up,, something has changed since it was running and now its not ,, thease changes might give a clue as to whats has happened ,, ,any crash reports or screen shots to show whats going on might help also :cool:

Re: Cross won't open

PostPosted: 17 Sep 2014, 08:08
by RoJeC
You could try to rename the mixvibes . settings file. This is located in your user profile area.

After this start Cross. If it works you'll have to check your preferences. If it doesn't help follow Daniel's suggestions.

Re: Cross won't open

PostPosted: 17 Sep 2014, 17:35
by fpchin
Windows 7 64bit 2.3GHz
8 Gb RAM
I thought I saved a dump file yesterday and attached it. I can't attach it today and can't find it in my computer

Re: Cross won't open

PostPosted: 17 Sep 2014, 22:00
by fpchin
attached is a file
Cross Error.JPG

Re: Cross won't open

PostPosted: 18 Sep 2014, 06:36
by daniel clark
p m Capture.PNG
:cool: have to add a little bit more info ,,,,might help ,, :cool:

Re: Cross won't open

PostPosted: 18 Sep 2014, 09:12
by RoJeC
maybe the devteam can do soemthing with the dump info, but it seems somewhat limited (best you could do...). Did you meanwhile delete(rename) the mixvibes.settings file

w8.1 path: (W7 i somewhat like this)
users\[username]\application data\roaming\mixvibes\