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Cross 3.2.1 Crashing on load
Posted:
22 Jul 2014, 12:14by steve109
Hi, Cross DJ 3.2.1 is crashing every time I launch it. I have tried to uninstall and reinstall multiple times to no avail. Issues has be constant since 3.1 (have only managed 1 or 2 successful launches in this time).
Any help is much appreciated.
Re: Cross 3.2.1 Crashing on load
Posted:
22 Jul 2014, 12:16by RoJeC
Try renaming your mixvibes.settings file.
for W8 location looks like this
c:\users\username\appdata\roaming\mixvibes
Re: Cross 3.2.1 Crashing on load
Posted:
22 Jul 2014, 12:20by steve109
Running OSX 10.9 but found and renamed anyway, no more crashes. Thank you very much!
Re: Cross 3.2.1 Crashing on load
Posted:
22 Jul 2014, 13:40by RoJeC
Great it worked.
Happened to some more users after upgrade. Think it was from 2.6 to newer. Uninstall does not remove this file as it is a user file.
Not likely it will return, even when using the older version (if you do).
Re: Cross 3.2.1 Crashing on load
Posted:
22 Jul 2014, 13:46by daniel clark
what the file name and path for future users having same issues ,,
Re: Cross 3.2.1 Crashing on load
Posted:
05 Dec 2014, 06:50by druzic
Bump!
What Is that filename and location?
Re: Cross 3.2.1 Crashing on load
Posted:
05 Dec 2014, 09:22by RoJeC
RoJeC wrote:Try renaming your mixvibes.settings file.
for W8 location looks like this
c:\users\username\appdata\roaming\mixvibes
It must be like this for MAC to. If I can find it in the forum I'll add it here.
Re: Cross 3.2.1 Crashing on load
Posted:
05 Dec 2014, 23:17by druzic
I think I found it. After doing a clean uninstall ( using a utility ) do a HD search for "mixvibes" it will find a mixvibes folder. Inside of that delete only the user.db file ( or something like that... it will be obvious when you find it) . So far, v 3.3.8 has been more stable than ever since a clean reinstall. You will have to rebuild your collection but custom MIDI map was still intact.
Weird thing is when I looked for the file after reinstalling, it isn't there? Maybe the .db files that do the same job were renamed?
That might be the bug?
Re: Cross 3.2.1 Crashing on load
Posted:
05 Dec 2014, 23:34by RoJeC
There is no need to loose your collection(s), nor your analyses files.
Make sure to have these backed up before you reinstall.
In most cases a reinstall isn't going to solve any problem, only creates more fuzz to the real issue.
Rebuilding a collection isn't an easy thing. Adding tracks is the easy part.
But a collection is way more than that (playlists, smartlists, samplebanks, history, cue points, locators, loops). It may take months to recover from the action.