Cross 3.2 - Locators affecting pitch

[dylanve]

This is more of a bug report, but I wasn't sure what category to put it in.

When using timecode, hitting Locators cause the pitch to jump. The more Locators you hit in a short amount of time, the worse it gets.

For example,if you drum on a few Locators the pitch will jump up for a moment as much as 2%, which can really throw a mix out of sync quite quickly. With quantize on, it makes it very difficult to use the locators during a mix.

Let me know if you need anymore clarification.

Regards.

[RoJeC]

Not sure about the pitch issue.

But quantize/snap is there to create seamless locators and loops.

You should make sure that the values you use fit your style.

SNAP creates the locators/loops 'at the beat'
QUANT uses them at the beat.

The alternative is to switch them of and do it manual. Practice is required and Cross should be hard to beat....

For digital created tracks it is likely spot on. For manual drums/bass the beat might be drifting and you may have to spend some more prep time to the right position.

Please let's know if this is helpfull or if this is known so you may provide some more details.

[dylanve]

Hi Ron, thanks for your reply.

I'm quite familiar with how quantize and snap work. However, what I was suggesting is that because the pitch increases when using the Locators, the Clock for that deck speeds up, which means it will go out of sync very quickly. So when quantize is on, its impossible to knock the track back into line with the Locators, because they lock to the Clock for that deck.

For the moment, forget I mentioned the quantize function. Whats most important, is that the deck speeds up when the Locators are repeatedly hit. This is quite a significant bug IMO.

If you like I can record a video to illustrate.

[RoJeC]

I never experienced issues with pitch when using locators. Just replied to the other part of your message.
Given the other topics you have it just seems like you have more issues with quant and snap that are not according to the 'normal Cross behaviour' of the last decade.
So the cause still could be many places where it is not working right in your setup.
It might be a good idea to shift the issue to this topic, to avoid answers about the same issue in different topics.

[dylanve]

I never experienced issues with pitch when using locators. Just replied to the other part of your message.
Given the other topics you have it just seems like you have more issues with quant and snap that are not according to the 'normal Cross behaviour' of the last decade.
So the cause still could be many places where it is not working right in your setup.
It might be a good idea to shift the issue to this topic, to avoid answers about the same issue in different topics.

Just because you haven't had issues, doesn't mean it doesn't exist. It's really quite an obvious bug. Have you tested in yourself? Do you use a time code set-up?

[RoJeC]

Apparently you missed the point of my message.
You experience an issue. You made a suggestion for future improvement. The improvement you mention likely is normal Cross behavior in quite some versions.

Due to the way topics develop your information seems getting spread over topics. This could easily lead to being the one knowing what you wrote in each reply, whereas people trying to assist have limited info when going through a single topic. That's why I suggested to pick this topic for this issue.

Even if it is a bug it is not a common reported issue, so more detailed info is needed to rule out hardware issues and to get the right root cause solved.

That I cannot reproduce only means that is not a common issue for all users. Still could means many users have the issue, just like there is an issue with MAC audio that I cannot reproduce at my PC.

So please be convinced that I tried helping to get your situation resolved and not being a non-issue.

[dylanve]

Apparently you missed the point of my message.
You experience an issue. You made a suggestion for future improvement. The improvement you mention likely is normal Cross behavior in quite some versions.

Due to the way topics develop your information seems getting spread over topics. This could easily lead to being the one knowing what you wrote in each reply, whereas people trying to assist have limited info when going through a single topic. That's why I suggested to pick this topic for this issue.

Even if it is a bug it is not a common reported issue, so more detailed info is needed to rule out hardware issues and to get the right root cause solved.

That I cannot reproduce only means that is not a common issue for all users. Still could means many users have the issue, just like there is an issue with MAC audio that I cannot reproduce at my PC.

So please be convinced that I tried helping to get your situation resolved and not being a non-issue.

The suggestion I made in the other thread was a different request, that being said I'll stick to this thread for now so I can clarify.

To reproduce this issue:
- Use decks in time-code mode
- Set pitch on the turntable at 0%
- Repeatedly hit a Locator
- Watch the pitch on screen jump up as much as 2%.

I'm using a 2011 Macbook pro with Mavericks.
I've mapped the Locators with a MIDI controller and the keyboard, and using either method produces the same result.

I haven't testing this in previous versions just yet, but I'll do that as soon as I can.

[dylanve]

So I have now tested this in 2.6, 3.1, and 3.2. All three versions behave the same. Has this just not been picked up by anyone else?

This seems to be quite a significant bug to me, I cannot imagine that its supposed to be like this. Are there any developers or testers that could possible take a look at this issue?

[dylanve]

Any chance that someone may be able to look into this?

[RoJeC]

Sorry nobody was able yet.. Don't have the setup so can only ask to maybe add some details that might more knowledgable see what could be going on.

I would suggest to add some screen captures:
- general GUI
- Preferences: General, Audio, Vinyl/CD tab

Did you map using the Cross mapper, or external editing.

One thing that might be of interest is to see if increasing pitch bend value makes the locator pitch increase additionally.