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Completely reset Cross DJ

PostPosted: 05 Jun 2014, 10:55
by duke1521
I've had trouble connecting my decks to the program and want to uninstall it completely and restart it from the beginning. Is there a way to do this? Or should i just reset my laptop?

Re: Completely reset Cross DJ

PostPosted: 05 Jun 2014, 10:58
by daniel clark
:cool: before attempting something that drastic ,, give info as to your set up,,ie o s spec ,,what issues you are having and what have you tried to do to get it set up ,, maybe we can help before you pull the plug :mrgreen:

Re: Completely reset Cross DJ

PostPosted: 05 Jun 2014, 11:31
by RoJeC
Like Daniel mentions.. not likely reinstall solves it.

What could be is that your controller is not available to Windows (or MAC?) yet. A normal reboot might be needed. Assuming you installed a recent driver (available at supplier website,unless the controller has a Class-compliant driver.

Cross detects at startup of the program for soundcards and MIDI devices. So make sure to wait untill the USB devices are activated by the OS.