Problems adjusting pitch/tempo with jog wheels

Hello,
When using the controller in non-vinyl mode, I run into problems manually adjusting the pitch and tempo using the jog wheels. No matter how much I spin the jogs one way or the other, I can't seem to get the wheels to adjust the tempo and pitch more than a few points. Once I let go, it seems to revert back to the regular tempo/pitch of the song playing. My understanding is that in non-vinyl mode, the wheels should adjust the pitch/tempo....is that correct? I prefer not to use the sliders on the left and right because they act finicky when used (usually resulting in a very noticeable change in sound regardless of how delicately I move the slider up or down). I mostly use those when monitoring a song before playing it live on the speakers. Any tips or advice on what i may be doing wrong would be appreciated
Thanks!
When using the controller in non-vinyl mode, I run into problems manually adjusting the pitch and tempo using the jog wheels. No matter how much I spin the jogs one way or the other, I can't seem to get the wheels to adjust the tempo and pitch more than a few points. Once I let go, it seems to revert back to the regular tempo/pitch of the song playing. My understanding is that in non-vinyl mode, the wheels should adjust the pitch/tempo....is that correct? I prefer not to use the sliders on the left and right because they act finicky when used (usually resulting in a very noticeable change in sound regardless of how delicately I move the slider up or down). I mostly use those when monitoring a song before playing it live on the speakers. Any tips or advice on what i may be doing wrong would be appreciated

Thanks!