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Cross 2.01 glitching when jogwheels control pitch [Solved]

PostPosted: 17 Sep 2012, 21:25
by synaptic flow
Hello.

I just fired up Cross last night. I am using a Windows XP laptop, Numark Mixtrack, and Native Instruments Audio 2 DJ interface in ASIO mode.

Hopefully I can explain this right. Let's say I have a track loaded and not playing. If I have the Mixtrack in scratch mode (scratch button illuminated) obviously I can move the jogwheel back and forth and hear the track scratching.

If i turn off the scratch button then the jog wheel is set to change the pitch. If I move the job wheel with a track that isn't playing, I get a horrible long buffer error, glitched out modem sound. This only happens with a track that isn't playing. If a press play first and then use the jogwheel, the song makes tempo adjustments just fine with no glitching.

I raised my latency up to the slowest limit and it made no difference. This continued to happen.

Does anyone have any ideas about this?

Thanks.

Re: Cross 2.01 glitching when jogwheels control pitch

PostPosted: 17 Sep 2012, 23:05
by daniel clark
:cool: :cool: can you monitor the ram/cpu usage when this occures ,, :?: :?: curious as to the spec of the computer you are running :?: :?: any other info to help us figure out what going on will help :eek: :cool:

Re: Cross 2.01 glitching when jogwheels control pitch

PostPosted: 17 Sep 2012, 23:16
by synaptic flow
Windows XP Home

Intel Core 2 Duo T5270 1.4GHZ
2GB Ram

Yeah, not very powerful, but I usually never have any problems with it on any DJ software or music
making program. I also did a long list of the usual XP perormance tweaks for music use.

I will try to do the CPU test when I get home.

Maybe I can provide an audio example also.

Re: Cross 2.01 glitching when jogwheels control pitch

PostPosted: 17 Sep 2012, 23:25
by daniel clark
:cool: the more info the better :idea: if you can get the oppunity to try the same setup on a bigger spec computer and see if the same occurs :idea: :idea: i am using a slightly bigger system,on vista and barly keeps up with Cross and all the new features,, :cool: lets us know :biggrin: :biggrin:

Re: Cross 2.01 glitching when jogwheels control pitch

PostPosted: 18 Sep 2012, 11:54
by Support@MixVibes
If i turn off the scratch button then the jog wheel is set to change the pitch. If I move the job wheel with a track that isn't playing, I get a horrible long buffer error, glitched out modem sound. This only happens with a track that isn't playing.

This is a normal behavior called cd mode (try on a cd player).
The artefact your are reffering too are probably because you're not in speed or hybrid mode and the master tempo is trying to kept the key.

Re: Cross 2.01 glitching when jogwheels control pitch

PostPosted: 18 Sep 2012, 18:10
by synaptic flow
I had kind of thought it could be normal and became aware of the hybrid and speed that you mentioned just last night while testing.

Re: Cross 2.01 glitching when jogwheels control pitch

PostPosted: 18 Sep 2012, 18:20
by daniel clark
:cool: have you testedit using the proper settings,,(something i didnt know) if works as wanted then will close this as solved :cool: :cool:

Re: Cross 2.01 glitching when jogwheels control pitch

PostPosted: 18 Sep 2012, 18:58
by synaptic flow
Well it seemed to still glitch out like that when I changed speed or hybrid, but that may be because I had key lock on

But yeah, I guess you can go ahead and consider it solved.