
please post more info as to your set up , computer spec ,,,sound card set up ,aidio routing etc ,as much info as you feel nessary to help us resolve your issue

one of the resources is prior postings and there solutions ,,if nothing there check the doccumation for the software..,not familiar with Vfx software ,but if the info helps someone who is they will gladly give answers till support staff come on in the am ,,,french time zone
