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Cross with another USB audio interface

Posted:
10 Jun 2012, 20:43
by WuuB
Hello
The reason why I didn't post this on the support forums is that I can't for some reason and I'd like a quick response. I have been using mixvibes Cross for a while now and just recently bought a Focusrite Scarlett2i2 - usb audio interface. Now I can't get my Cross to work mainly because I don't know the correct routing I should do. The thing is I have both the U46MK2 and the Scarlett connected to my PC with usb and my speakers connected to the scarlett. I used to route my mixer into my computers line in and it worked just fine but now I don't know if I should route it to the computer or the Scarlett. When routed to the computer I can't get any sound out of the Cross no matter what settings I use and when routed to the scarlet's line in I get extremely bad sound that plays only at the left speaker. When I select the split mono setting at the Cross setup my mixer plays only the left track.
Please help me. I know someone should know what is the correct routing or can I even use another audio interface at the same time with the U46MK2. I wouldn't like to switch my monitors into my computer everytime I wanna play records.
Thanks in advance and please don't delete this thread only because I didn't post it on the support forum.
Re: Cross with another USB audio interface

Posted:
10 Jun 2012, 21:21
by daniel clark
Re: Cross with another USB audio interface

Posted:
11 Jun 2012, 14:06
by BennyB
Can you do a drwaing, so we can see what you wanted as a routing.
You can attach the drawing picture with the "Upload Attachment" tab under the messege editor.
I think it is easier to see that read what you want to do.
Re: Cross with another USB audio interface

Posted:
11 Jun 2012, 17:38
by christiankoopmann
Hey,
and to your first issue, no access to the support section (writing posts) please do the following steps:
1. Use this link:
http://forum.mixvibes.com/ucp.php?mode=delete_cookies2. delete all cookies from your browser and also cache if possible
3. open the forum page again and log in again.
4. test to write here
5. If not please contact us.
regards
Christian
Re: Cross with another USB audio interface

Posted:
13 Jun 2012, 18:18
by WuuB
Here are the pictures of my old setup (that worked) and new setup (that doesn't work). Sorry if they don't make any sense, I can draw them in more detail if you insist.
The problem. I got a new usb soundcard and my monitors are connected into it. However, I also need the U46MK2 usb interface connected into my PC to use the time coded vinyls. I just don't know how to connect all the hardware and how to setup the sound settings correctly. The Cross program reads the vinyls and works but I just can't get any sound out. The question mark in the picture is the wire from the mixer's "master out". I tried connecting it to the line in of the PC and to the usb soundcard's line in. When connected into the usb soundcard I can hear the sound but it's like only the left side of the stereo track or something.
I'm just completely clueless with this thing and I apologise if I didn't make any sense this time either. I hope the pictures help tho.

New Setup.jpg
Old setup.jpg
Re: Cross with another USB audio interface

Posted:
13 Jun 2012, 18:48
by christiankoopmann
Hey,
are you getting sound through your speakers when you hear music with your computer without running Cross?
and an aspect. Connect the Line IN and then go to the audio preferences of windows and go to record devices select LINE IN and click on preferences. After that you get an new window there you select the intercept (sound through) section and select path through (or equal name because I use german system and have no idea how they translate it)
after that you should hear the sound though the line in.
regards
Christian
Re: Cross with another USB audio interface

Posted:
13 Jun 2012, 19:15
by WuuB
Yes, I can hear everything else just fine except the Cross program.
[quote="christiankoopmann"
Connect the Line IN and then go to the audio preferences of windows and go to record devices select LINE IN and click on preferences. After that you get an new window there you select the intercept (sound through) section and select path through (or equal name because I use german system and have no idea how they translate it)[/quote]
I have done it already. (Line in -> Listen to this device "check" ). Do you mean line in of the usb soundcard or the line in of my PC's integrated soundcard?
Re: Cross with another USB audio interface

Posted:
13 Jun 2012, 19:19
by christiankoopmann
Should work both. For better performance it would be better to use the external device if the device has an LINE IN function.
Also please check that you select the right output device at the route through option for the INPUT. It will only work when you select a specific output device.
regards
Christian
Re: Cross with another USB audio interface

Posted:
13 Jun 2012, 20:06
by WuuB
christiankoopmann wrote:Should work both. For better performance it would be better to use the external device if the device has an LINE IN function.
Also please check that you select the right output device at the route through option for the INPUT. It will only work when you select a specific output device.
regards
Christian
Thank you for your help. I can hear the music now but there is still a problem. I am playing a track on the other deck and I can only hear the lyrics of the song

. I know this sounds stupid but yes... only the lyrics. I wonder if it's something to do with the wire or settings (mono stereo something I don't know).

Re: Cross with another USB audio interface

Posted:
13 Jun 2012, 20:13
by christiankoopmann
Check your audio connection between u46 and Mixer and also if the mixer is not set correct. or what exactly do you mean with only lyrics? I interpretatet it like you only hear the "high" tone? No Bass?
Normaly you should hear the same like the other deck because you are mixing the sound on your mixer and it is at this point on one channel to the computer and from there to your speakers.
So check the Routine in Cross and the connection to you mixer. Maybe a broken cable or not right connected (connected but no phyiscal contact between the mixer and cable).
regards
Christian