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U-Mix Control Pro crossfader glitchy

Posted:
11 Apr 2012, 06:38
by scameron4
my controller is practically new and the the crossfader now has a mind of its own. if i move it very very slowly it does fine. However, for example, if i cut from deck B to deck A nothing happens for about a second and then it jumps back and forth a few times. All other functions on controller work fine.
Any ideas of what it could be?
thanks
Re: U-Mix Control Pro crossfader glitchy

Posted:
11 Apr 2012, 10:05
by Blackbrook
Open the preferences and go to the MIDI tab. Move the crossfader and see if the green light flashes all the time.
If so then the hardware is okay and there seems to be a software issue.
If not and you get "drop outs" of the green flash then there seems to be a hardware issue.
Re: U-Mix Control Pro crossfader glitchy

Posted:
17 Apr 2012, 02:04
by scameron4
I tried what you said (blackbrook), and there are instances where I move the crossfader and the green light does not flash on.
Therefore from what you say I assume its a hardware issue.
how do I resolve this?
Re: U-Mix Control Pro crossfader glitchy

Posted:
17 Apr 2012, 08:49
by christiankoopmann
Hey,
Contact your vendor where you bought it and bring it in for repair or replacement.
Regards
Christian
Re: U-Mix Control Pro crossfader glitchy

Posted:
17 Apr 2012, 21:48
by scameron4
I would have done that already... but I bought it online

Re: U-Mix Control Pro crossfader glitchy

Posted:
17 Apr 2012, 21:52
by Hannes
Where did you buy it from and how old is it?
Have you tried cleaning it? (compressed air and maybe some caig deoxit)
Re: U-Mix Control Pro crossfader glitchy

Posted:
23 Apr 2012, 12:23
by Support@MixVibes
scameron4 wrote:I would have done that already... but I bought it online

You still have rights...