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FirstMix not working with Cross DJ LE 1.7.1...

PostPosted: 25 Mar 2012, 21:29
by illanswer
Okay, I am having a problem... it seems my FirstMix wont install or can't find the drivers to install to my Windows 7 64bit machine. I've actually taken the FirstMix back to Gemini, plugged it up in there warehouse to a PC that already has the drivers installed on it and the FirstMix worked great...

all i need is a driver package... or someone to link me to one... i've had this product for two months and haven't been able to use it...

please someone help...

thanks in advance...

Re: FirstMix not working with Cross DJ LE 1.7.1...

PostPosted: 25 Mar 2012, 21:50
by Jim B
I've just had a look on there site and By the look of it, you have contact Gemini Support via this form

http://www.geminidj.com/tech-support

Re: FirstMix not working with Cross DJ LE 1.7.1...

PostPosted: 26 Mar 2012, 02:13
by illanswer
I went to tech support already...they asked me to drive to the main facility in Edison, NJ and drop of my FirstMix. I did and it works on there machines so they can not make an exchange.

Therefore I have a $100 paper weight until someone can get me drivers I can install. My machine will not install via plug in play...

thanks though

Re: FirstMix not working with Cross DJ LE 1.7.1...

PostPosted: 26 Mar 2012, 02:37
by daniel clark
:cool: :cool: just curious as to why you drove to the factory and tested it on their comp,it worked and you didnt get advisment as to getting the drivers for your computer :?: :?: are there any sources from firstmix web site for getting the correct drivers :?: :?: :cool: :cool: if you post more info as to what operating system and your set up,,then if there is any info avaible it will be supplied by some one that has it :cool: :cool:
:idea: Have you tried to go to the download section of the fourm and see if there is a driver for the set up you have :idea:

using the search tool this posting comes up
viewtopic.php?f=370&t=20917&p=131035&hilit=firstmix#p131035

this in essence want you to update your software ,,has you tried this :?:

Re: FirstMix not working with Cross DJ LE 1.7.1...

PostPosted: 26 Mar 2012, 10:16
by Blackbrook
Reading the manual I found out that there is no driver available because it should be plug & play because of windows internal drivers.
So there is a problem with your machine! Did you instsall all updates? Did you try different USB ports? Did you install the latest chipset drivers for your mainboard?

Re: FirstMix not working with Cross DJ LE 1.7.1...

PostPosted: 26 Mar 2012, 12:00
by Support@MixVibes
You've got basic usb detection issue between your OS and your hardware : nothing to do with 3rd party drivers or software.