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UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 05 Feb 2012, 14:01
by taboeric
After I upgrade my iTunes to current version, all music I imported as Apple Lossless were unplayable in Cross DJ. It shows "Cannot load track: Unknown format". Please advise how to play it? Thanks

Re: UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 05 Feb 2012, 14:08
by daniel clark
:cool: :cool: :?: clarify upgrade to current version,of software or i tunes, dont use i tunes and not to familiar..more info too help :cool: :cool:

Re: UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 05 Feb 2012, 14:26
by sfronti
Check if there is something wrong with your music library in iTunes (Preferences/Advanced). Also if you are using external hard disc please check its drive letter (d:, f:)if it has changed.

Stelios, Greece

Re: UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 15 Feb 2012, 12:39
by taboeric
Thanks for your feedback. I'm using Mac Mini with External HDD. Old songs in the library are good but the new imported songs got the message.

Re: UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 15 Feb 2012, 12:44
by Hannes
I just checked the manual.
It seems Alac is not supported, sorry.

Re: UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 16 Feb 2012, 18:51
by taboeric
I finally find that for the song in iTunes exceeds 256K bits I cannot play. Anyone knows the reason and how to fix it. Thanks

Re: UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 16 Feb 2012, 18:55
by christiankoopmann
taboeric wrote:I finally find that for the song in iTunes exceeds 256K bits I cannot play. Anyone knows the reason and how to fix


Which Version of which product? you have the ION Discover DJ software and Cross DJ registered? and when Cross DJ which version 1.6 or 1.7.1 and so on?

regards
Christian

Re: UNKNOWN FORMAT of Playing iTunes Music

PostPosted: 16 Feb 2012, 21:28
by Hannes
Songs over 256 will be Apple lossless which is not supported. Reimport the tracks ad aac.