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CrossDiscoverDJ does not see my iTunes

PostPosted: 29 Oct 2011, 17:24
by DJ Rich Nightmare
Hi, I'm new to this. Downloaded the Cross DJ. And it does not see my iTunes but Serato does. Please help

Re: CrossDJ does not see my iTunes

PostPosted: 29 Oct 2011, 17:37
by Jim B
First of all

Forum rules

Register your software (User Control Panel > Profile > Serial Number)

ucp.php?i=169

Go to the download center and install the latest versions of software and drivers

downloads.php

Re: CrossDJ does not see my iTunes

PostPosted: 29 Oct 2011, 22:39
by volcomkid35
Jim,

I am having the same issue as the poster above. I have the ion Discover DJ with Cross Discover DJ 1.3.2 installed on my MAC. I cannot view any of my iTunes music at all when I click on the iTunes tab. I have gone to the downloads section and downloaded the latest version of the software but it was 1.3.2 which I am already running. Any more suggestions?

Thanks for the help.

- David

Re: CrossDJ does not see my iTunes

PostPosted: 30 Oct 2011, 10:46
by Blackbrook
Can you please be more precise? What exactly does not work? Can you open the iTunes tab but there are no tracks in? Can you open the tab but there are no playlists in? Thanks!

Cheers,

Steve

Re: CrossDJ does not see my iTunes

PostPosted: 31 Oct 2011, 07:48
by volcomkid35
Steve,

I click on the iTunes tab but no tracks at all are displayed under music or any of my playlists. All of the options I click on under the iTunes tab are blank and I don't see any tracks listed.

Thanks,

David

Re: CrossDiscoverDJ does not see my iTunes

PostPosted: 31 Oct 2011, 17:10
by Blackbrook
Did you modify the iTunes collection in iTunes? From what I remember Cross only works with the default iTunes mediabase.

Cheers,

Steve

Re: CrossDiscoverDJ does not see my iTunes

PostPosted: 01 Nov 2011, 03:35
by DJ Rich Nightmare
Hi, what I had to do was copy my folders of playlists onto my desktop and then right click on playlists on Cross and import my playlists from my desktop and it worked. I had tried everything else, hope this works for you. My complete iTunes showed up this way.