Ok Please help, just got discover DJ (controller related)

ok guys, this is a weird problem although i have searched these forums for hours now and have not found a valid solution. When I plug in the ion discover DJ turntable it looks like the drivers download like normal, it says it download successfully, but then all the lights on the thing light up. When I click into mixxvibes it does recognize it because it tells me when it is not connected. But, none of the controls work..what do i need to do to fix this? Also, it seems to work fine on my wife's computer but I dont want to use it on hers! any help please guys thanks!