[solved related to weak external hdd] latency problem

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Re: latency problem

Postby Support@MixVibes on 21 Jan 2010, 19:19

OK
Start your mac and
Go to applications/utilities/console
Launch Cross and play with it.

When it will hang, switch to the console and select all the lines between when you launch Cross to when it happened.

Save selection to a log file and please send it to me : support AT mixvibes DOT com
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Re: latency problem

Postby lexidata on 22 Jan 2010, 18:22

I've send a email with the crash report

it crashed at 16:50...
Last edited by lexidata on 22 Jan 2010, 18:57, edited 1 time in total.
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Re: latency problem

Postby UncleVibes on 22 Jan 2010, 18:27

hard with these elements :neutral: Let's wait for the engineers...
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Re: latency problem

Postby sylMV on 22 Jan 2010, 18:34

Hi lexidata,

These information are unfortunately useless ...

We need the full crash report generated by macOSX.

If you can provide it to us, we'll do our best to find out what's happening !

Cheers,
SylMV

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Re: latency problem

Postby lexidata on 26 Jan 2010, 14:56

I've send the report to the email address above 4 days ago.
Did you receive it and is it helping?
Thank you
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Re: latency problem

Postby Support@MixVibes on 26 Jan 2010, 15:26

SylMV almost answered.
Code: Select all
22/01/10 15:05:01   [0x0-0x2c02c].com.mixvibes.Cross[331]   Release   
22/01/10 15:05:01   [0x0-0x2c02c].com.mixvibes.Cross[331]   1.3.2   
22/01/10 15:05:01   [0x0-0x2c02c].com.mixvibes.Cross[331]   1.3.2   
22/01/10 15:05:01   [0x0-0x2c02c].com.mixvibes.Cross[331]   ippcore.a5.3 Update 4 build 85.385385484   
22/01/10 15:05:04   Cross[331]   U46HidDeviceInterface open success
   
22/01/10 15:05:02   [0x0-0x2c02c].com.mixvibes.Cross[331]   Elastique v0.0 Feb 25 2009   
22/01/10 15:05:02   [0x0-0x2c02c].com.mixvibes.Cross[331]   Elastique v0.0 Feb 25 2009   
22/01/10 15:05:09   ntpd[14]   sendto(17.151.16.21) (fd=23): No route to host   


What I'd like to see is the console log but unfortunately you can't provide it.
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Re: latency problem

Postby lexidata on 26 Jan 2010, 16:08

ok, I'll try again
Start your mac and
Go to applications/utilities/console
Launch Cross and play with it.

When it will hang, switch to the console and select all the lines between when you launch Cross to when it happened.

Save selection to a log file
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Re: latency problem

Postby lexidata on 26 Jan 2010, 22:59

I seem to have a problem with the console. The last message I get is from 03/07/2009. That's in LOG DATABASE QUERIES > All Messages.
But if I look in LOG FILES > system log there are some messages from today.

There must be something wrong but I can't figure it out. I've try to google for an answer but I can't find anything. I've "cleaned" my mac with Onyx but it's still the same.

Do you have any idea of what might be wrong?

Thanx
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Re: latency problem

Postby Support@MixVibes on 27 Jan 2010, 11:35

Not really but OSX is supposed to feed the console.log with whatever it is doing.

I would do like this :
- reboot
-launch Cross
- use till it crash
- then go to the log files that have the most fresh inputs (boot time)
- copy paste the events from the boot time till opening the console. Your Cross session and anything that happened at the same time should be there.
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Re: latency problem

Postby lexidata on 28 Jan 2010, 20:36

Code: Select all
28/01/10 18:53:05   [0x0-0x24024].com.mixvibes.Cross[305]   Release   
28/01/10 18:53:05   [0x0-0x24024].com.mixvibes.Cross[305]   1.3.2   
28/01/10 18:53:05   [0x0-0x24024].com.mixvibes.Cross[305]   1.3.2   
28/01/10 18:53:05   [0x0-0x24024].com.mixvibes.Cross[305]   ippcore.a5.3 Update 4 build 85.385385484   
28/01/10 18:53:07   [0x0-0x24024].com.mixvibes.Cross[305]   Elastique v0.0 Feb 25 2009   
28/01/10 18:53:07   [0x0-0x24024].com.mixvibes.Cross[305]   Elastique v0.0 Feb 25 2009   
28/01/10 18:53:09   Cross[305]   U46HidDeviceInterface open success
   
28/01/10 19:00:08   ReportCrash[320]   Formulating crash report for process aslmanager[319]   
28/01/10 19:00:08   com.Apple.launchd[1]   (com.Apple.aslmanager[319]) Exited abnormally: Segmentation fault   
28/01/10 19:00:08   ReportCrash[320]   Saved crashreport to /Library/Logs/CrashReporter/aslmanager_2010-01-28-190008_gael-demarcins-macbook-4.crash using uid: 0 gid: 0, euid: 0 egid: 0   


that's all I can find doesn't seem different from the last one so I guess it's useless again.
It "bugged" around 28/01/10 18:58:00.

It's another try but I guess I must be too dumb to find the console log... I open the console and that is what is displayed in there.
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