Pas de retour casque U-Mix Control Pro

[Tottom]

Comme je l'ai précisé plus haut, je ne peux pas la sélectionner :


J'ai vu sur d'autres topics qu'il faut remettre la carte son de mon PC par défaut mais c'est déjà le cas. Et si c'est un processus en arrière-plan qui l'utilise, je ne peux pas prendre le risque de tout arrêter un par un jusqu'à ce que ça marche.

Une idée des processus qui pourraient interférer ? Je peux vous faire une copie d'écran de la liste des processus actifs si besoin. J'en ai déjà supprimé quelques uns qui auraient pu poser problème mais ça n'a rien donné ...

En tout cas, merci pour votre patience

[RoJeC]

Sorry for my French... I give it a fair chance that if I write in English it's easier for you to understand then when I try to write in my best French.

If I'm right you use asio 2.10. This is a pretty old version. Please upgrade to 2.13 http://asio4all.com/

If a new soundcard is added in Windows and it's not listed at the end of the windows list, some programs(processes) use the card that is at the same position in the list. So if you have 2 cards, one is added as new nr 2 then the old 2 is now 3.
You cannot control this, only fix it by reselecting the sound card for these processes.

And it also would be good to use the Cross 32bit version only until it works properly. This excludes any 64bit driver issues. Once it works you can check the use of Cross 64bit. (64bit has hardly any benefits for use with audio).

[Tottom]

Thanks for your help.

I upgraded to the last version of Asio, I can now select the good soundcard but it is still used by another process.

You're right, the soundcard of the controler takes the second place in the list of souncards. The problem is that I have no idea of the process which uses it.

Here is the list of all active processes when I start my computer. I tried to stop several of them but it didn't fix the problem. Don you have an idea of the problem ?

[RoJeC]

Maybe you can find it via the soundsettings of windows. Might be you have an icon (speaker) at the bottom right in your task bar.

Could be something like an audio program (/app) Softphone(SIP), video program or such.

In this case it may the asio that is used OR the direct audio of the U-Mix Control Pro.

If you don't find something you could try to connect the U-Mix Control Pro to a different USB2.0 port (while Cross is closed). Only start Cross after the soundcard is recognized and listed by Windows.

[Tottom]

I stopped a lot of processes but the souncard is still used ... I tried to change the USB port but it didn't change anything.

Do you think that Cortana can be the source of the problem ? I can't stop it, even with tutorials ... And I am really suspicious about it.

[daniel clark]

i run U-Mix Control pro2 with win 10 ,,tried to follow posting ,,dont speak french ,, in windows go like rojec said and select the computer sc as default ,, when you open up Cross use the U-Mix asio driver ,drop down menue ,, this is for 32 bit version ,, for useing 64 bit version you will use asio 4 all and select the sound card routing ,, hope this helps ,

[RoJeC]

Stopping processes is not likely the way to go. Cause next time they will be there again.
Changing USB port indeed doesn't look like much, but it causes a partial reinstall at the driver layer (your U-Mix Control Pro is class compliant, so the driver comes from the device.)

If you have a U-Mix Control Pro and NOT a UMCP2 you can try upgrading your firmware. Not sure if this will help. You can find it here: U-Mix Control Pro firmware 4.3

IF YOU HAVE a version 2 DON't USE it.

[Tottom]

Toujours pas d'amélioration ...

J'ai acheté une mini enceinte à pas cher, c'est finalement bien plus pratique que d'avoir le son sur le PC. Elle marche correctement, elle me délivre le bon son. En revanche j'ai toujours tout qui sort par le casque, comme avant.

L'informaticien de mon entreprise va y jeter un œil lundi pour essayer de trouver le processus qui me bloque la carte son. D'ici là, si vous avez (encore) d'autres idées je suis preneur !

[daniel clark]

dont have a clue

[RoJeC]

summary: got mini soundcard; works. Will try solving issue by Monday.