the video mix freezes

[7778xbestiax]

hello is stuck the video and I have notebook with 8 gigs in ram and processor i7 notebook asus someone has been able to solve greetings

[RoJeC]

Which product/version are you using?

[7778xbestiax]

Cross DJ 4 pro

[7778xbestiax]

there is no solution nobody answers mixvibes

[RoJeC]

Can only give some general suggestion:

- Increase audio latency. Might free up some peak CPU capacity.

- If you're recording exclude file (folder) from anti virus software.

- Exclude other Cross related folders form anti virus software (like programm, analyses, tracks, collection)

[7778xbestiax]

hello you know continue with the same problem it stops like 5 seconds everything and continues some solution

[7778xbestiax]

and there is no incredible solution that sticks the video on such a powerful computer and sell the video license that works badly should solve this problem as it is possible that a product that does not work optimally is sold I will have to change to PC DJ or vdj or serato because you sell something that is defective i.e. the video mix