Songs take long to load

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Songs take long to load

Postby Noss281 on 18 Sep 2016, 21:30

I been using mixvibes 3.3.10 for a while i never had a problem with it but last week i played a gig and every time i would load a track it would take like 15 seconds to load with my Pioneer ddj sx controller. But with out no controller connected it would load the tracks very fast. Would you guys know what could be causing this issue?
Noss281
 
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Joined: 03 Apr 2015, 06:12


Re: Songs take long to load

Postby discopex on 18 Sep 2016, 21:33

32 or 64 bit ?
Thinkpad X240, 8 Gb / 512Gb SSD
running Cross 3.4.3 64-bit
Allen & Heath K2, Pioneer DJM-450
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Re: Songs take long to load

Postby RoJeC on 18 Sep 2016, 21:43

Update to 3.3.11 (downloads link at the right).

If your initial track load was with controller and when disconnected was the second then the analyses process may be involved.

To compare you best make sure to have the analysis done before.
More technical things could be behind it as well, like sleeping of USB ports, antivirus on tracks being loaded (so 2nd time will be faster).
Ronald

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Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
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Location: Bussum, Netherlands


Re: Songs take long to load

Postby Noss281 on 18 Sep 2016, 22:08

Im using 32 bit
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Joined: 03 Apr 2015, 06:12


Re: Songs take long to load

Postby Team@Mixvibes on 19 Sep 2016, 14:05

Hello Noss, I guess you can try to follow RoJeC's advice (update to newer version, deactivate anti virus on files, etc.) and tell us if the problem is still here.
For support requests, you can check out the FAQ and reach our support staff at this page.
Thank You!
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Re: Songs take long to load

Postby Noss281 on 21 Sep 2016, 07:52

I tried updating to 3.3.11 but it wont let me it keeps saying that file is corrupted.
Noss281
 
Posts: 27
Joined: 03 Apr 2015, 06:12


Re: Songs take long to load

Postby RoJeC on 21 Sep 2016, 18:07

Please try downloading again. It's been out for over a year, so there shouldn't be a reason at the side of mixvibes to look for the problem.

Maybe use a different browser to try it.

Also further support is only useful when you have this latest version.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands



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