|
Discuss technical issues with the community. Mixvibes staff provides no support on this board.
 by declick2 on 07 Nov 2019, 12:28
Hello, I need some help from customer support about my question. I bought the wrong version of Cross DJ. I want to know if I can upgrade from Cross DJ 4 to Cross Pro (new one). Please contact me soon. Many thanks Greg  
-
declick2
-
- Posts: 7
- Joined: 10 Feb 2011, 17:47
by sfronti on 07 Nov 2019, 15:49
Check here, to the upgrade section: https://www.mixvibes.com/product-store/Also, please register your Cross DJ 4 serial number to your account Stelios, Greece  July 2012 Mixvibes DJ of the Month Hp EliteBookC.P.U: Intel Core I7, 2.0GHz Ram:16Gb V.G.A:NVIDIA Quadro 3000M (2Gb ram) H.D.D1:SSD 500Gb H.D.D2:SSD 1TB Soundcard: Esi UDJ6, Audio4 DJ O.S:Win 10 Pro 64bit, Win 7 Pro 64bit Mix Vibes: Cross 3.4.3, 3.3.11 Controller:Gemini G4V, U-Mix Pro2, Denon MC3000, Faderfox Dj2, MEMBER OF:  c00l People MV Society
-
sfronti
  -
- Posts: 923
- Joined: 17 May 2007, 11:16
- Location: Athens, Greece
by declick2 on 07 Nov 2019, 16:09
Hello,
Thanks you for the link but I don't want buy full price for another licence at 99$. I already bought 50$ for V4.
My request is: customer support can do a price for me to upgrade my version V4 => Pro?
I can't use Cross DJ v4. Thank you for your answer.
Best regards
Greg
-
declick2
-
- Posts: 7
- Joined: 10 Feb 2011, 17:47
by declick2 on 07 Nov 2019, 22:20
For your information, the serial of my version Cross 4 is in my profil.
-
declick2
-
- Posts: 7
- Joined: 10 Feb 2011, 17:47
by declick2 on 08 Nov 2019, 10:39
RoJeC wrote:You should have a software badge next to your posts.
Did you fill in the profile as linked to in the grey bar on top of this topic?
Filling the key at your PC is a different place.
Hi RoJec, Thanks for your answer but I don't understand why you asked me to do my register software since I did it before. Are you from MixVibes team? If yes I can send my Licence number to show you how serious I am about this story. Thanks a lot for your help. Greg
-
declick2
-
- Posts: 7
- Joined: 10 Feb 2011, 17:47
by sfronti on 08 Nov 2019, 15:48
You asked if there is an option to upgrade your Cross DJ to the Cross DJ Pro version. Scroll down the page and you'll see the upgrade options. upgrade.jpg Stelios, Greece You do not have the required permissions to view the files attached to this post. July 2012 Mixvibes DJ of the Month Hp EliteBookC.P.U: Intel Core I7, 2.0GHz Ram:16Gb V.G.A:NVIDIA Quadro 3000M (2Gb ram) H.D.D1:SSD 500Gb H.D.D2:SSD 1TB Soundcard: Esi UDJ6, Audio4 DJ O.S:Win 10 Pro 64bit, Win 7 Pro 64bit Mix Vibes: Cross 3.4.3, 3.3.11 Controller:Gemini G4V, U-Mix Pro2, Denon MC3000, Faderfox Dj2, MEMBER OF: c00l People MV Society
-
sfronti
-
- Posts: 923
- Joined: 17 May 2007, 11:16
- Location: Athens, Greece
by declick2 on 08 Nov 2019, 16:38
sfronti wrote:You asked if there is an option to upgrade your Cross DJ to the Cross DJ Pro version. Scroll down the page and you'll see the upgrade options. upgrade.jpg Stelios, Greece
Hi Sfronti, I asked how can I changed my version Cross DJ to Cross DJ Pro without pay full price 89.90$. I did a mistaker at the moment who I bougt the Cross DJ V4. I need V4 Pro for my Timecode Vinyl. Actually I can't used my version. So if Mixvibes (Sales service) team can be take a contact with me directly, I will enjoy... I just want to speak with them to explained my problem. Thanks Greg
-
declick2
-
- Posts: 7
- Joined: 10 Feb 2011, 17:47
Return to Community Support
Users browsing this forum: No registered users and 296 guests
|
|
|
