Update Cross

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Update Cross

Postby laconic1102 on 10 Oct 2019, 10:50

Hi, i buy Cross 4. Now is a update to 4.1.0 possible. What is necessary to update my Cross to 4.1.0? I could not find a link...

Regards, Sven
laconic1102
 
Posts: 9
Joined: 03 Jan 2016, 16:05
Location: Dresden


Re: Update Cross

Postby RoJeC on 10 Oct 2019, 12:25

you have to register your new Cross 4 license.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: Update Cross

Postby laconic1102 on 19 Oct 2019, 23:14

Thank you, i register my Cross and found the link. Regards, Sven
laconic1102
 
Posts: 9
Joined: 03 Jan 2016, 16:05
Location: Dresden


Re: Update Cross

Postby skelletor03 on 27 Oct 2019, 23:49

RoJeC wrote:you have to register your new Cross 4 license.


How do you register the license? I thought mine did this when I first installed the 4.0 version (it says it's up to date in the "About" section), but I don't see anywhere that mentions how to register the software. The license key shows up in the "About" area, so not sure what else I need to do. I'm hoping this update will resolve a sound-card conflict/bug that crashes the program whenever I try to switch or select it from Preferences.

Thanks!

-Ben
skelletor03
 
Posts: 31
Joined: 19 Jun 2012, 04:29


Re: Update Cross

Postby RoJeC on 28 Oct 2019, 02:11

See grey bar here on top for link to user profile at the web... Not linked to your local registering...

Don't think it will resolve your card issue as to my best knowledge you're the first to report this. If you have crash reports please provide them.

Have you tried using the 32 bit version of Cross? Might be that this helps to change card/settings. Once your card changed you can try using the 64 bit version.

If not, please explain some more on our setup and the step it crashes.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: Update Cross

Postby 8bitwizard on 01 Nov 2019, 06:36

User Control Panel -> Profile tab -> Serial Numbers
Put your serial number in there.

This should allow access to the appropriate downloads. It will also show on the right under your name when you post a message.
8bitwizard
 
Posts: 5
Joined: 22 May 2016, 09:07
Location: San Antonio, TX


Re: Update Cross

Postby skelletor03 on 04 Nov 2019, 23:33

Thanks! I did post the new license key into my profile and I see the download links now.

And yes, the crashing was occurring on the 64 bit version for PC. I have not yet tried the 32 bit version, but I will try that next. The previous version of Cross 3.x I was using was 32 bit and never had any issues. I appreciate the input and suggestions and I'll post back here if I continue to have problems.

Thanks!
skelletor03
 
Posts: 31
Joined: 19 Jun 2012, 04:29



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