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Re: FAQ

Postby RoJeC on 05 Apr 2018, 22:31

if you add the "/" to the end as is in the post it will work...
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Re: FAQ

Postby Will ZEgal on 07 Apr 2018, 14:37

Indeed. Thanks a lot. It looks like the first post should be edited.
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Re: FAQ

Postby Team@Mixvibes on 07 Apr 2018, 18:19

Fixed the link in the original post.

Sorry for any confusion it may have been causing!

Adam @Mixvibes
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Re: FAQ

Postby Will ZEgal on 09 Apr 2018, 15:41

Nice. Thanks.
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Re: FAQ

Postby mabellester on 07 May 2018, 20:47

It shows how much you guys care of your readers! Thanks a lot for creating a FAQ section here!
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Re: FAQ

Postby SKova on 14 Aug 2018, 18:41

It now looks like the FAQ page is no longer available.
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Re: FAQ

Postby Team@Mixvibes on 14 Aug 2018, 18:43

Thanks for letting us know SKova! I fixed the link so it should work okay now.

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[center]Post directly your support requests on the forum.
Thank You!
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Grace period for updating to Cross DJ 4?

Postby OKAndrew on 25 Mar 2019, 05:04

Hello,
I just run into an awkward situation and need some help here.

I just bought my Cross DJ 3 days ago. Then I found that the pre-order and early access for Cross DJ 4 have been out already since March 20, which is only two day before the day I purchased Cross DJ 3. :eek: But I didn't see any, like reminder or something to tell the beta is out through the whole purchase process, and it was at Mixvibes's official shop :(

So my question is:
1) Do mixvibes provide like a grace period for recent purchases to upgrade to Cross DJ 4 license? Or
2) can I get my refund for my Cross DJ 3 license? I can't find any refund policy either.

Or maybe other solutions? Cause to me it sounds so weird if I need to pay again to get the update for what I just bought two days ago.


I also want to suggest to put a brief notation at Mixvibes 's Cross DJ page and Shop page. People like me would love to know if a newer version is already available while they're considering making their purchase, even if it's a beta version.

If I knew that I would just go for Cross DJ 4 beta instead.
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