Can't Register Remixvideo Pro Software

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Can't Register Remixvideo Pro Software

Postby tryptamixmusic on 07 Jan 2019, 10:52

Hi, I purchased Remixvideo before you split it into two versions, I contacted support in an email and they said I needed to make an account here, register my software, and than I would find the update in the downloads section. When I enter My Serial Number It doesn't work, I feel like I'm missing something here. I really like the software and I spent good money on it. I'd just like to use it to it's full extent. Any help?
tryptamixmusic
 
Posts: 2
Joined: 27 Dec 2018, 00:13


Re: Can't Register Remixvideo Pro Software

Postby RoJeC on 07 Jan 2019, 20:28

IF you entered your license key and cannot find the section in downbloads for remix, then please report this issue to support@mixvibes.com. In that case your account credentials were not updated properly upon entering. reentering the key will not help you.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4633
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: Can't Register Remixvideo Pro Software

Postby tryptamixmusic on 08 Jan 2019, 01:21

When I enter my license key it actually says that it's an invalid serial number configuration? The first section of my license key has more characters than the example.
tryptamixmusic
 
Posts: 2
Joined: 27 Dec 2018, 00:13


Re: Can't Register Remixvideo Pro Software

Postby RoJeC on 08 Jan 2019, 21:24

That's a different situation. However also for this please write to support by email and include yor serialnr..
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4633
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands



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