THE PROGRAM (Cross 3.4.3) IS FAILLING ME

[maralhc]

Hi everyone: I need help.
My mixvibes program (Cross 3.4.3) is failing because when I step back the time code (only 1 of the 2 time codes) it doesnt recognize the touch of the recoil and the recoil isnt heard. Securely, the program produces error because with an original vinyl it does not happen. That could be happening?
One friend of mine had the Mixvibes and the same sound tarjet and He said me that He reconfigure the program. How can i do?
THANK YOU SO MUCH

[djdubc]

You have to calibrate and make sure you have enough volume

[djdubc]

Also register your license

[maralhc]

I've calibrated a lot of times, and sometimes when I do, the program say me "the stereo input signal is abnormally unballanced. Please check the connections."
The differents calibrations between my desk 1 (failed) and my desk 2 (the correct) is the next:

Desk 1:
- 50 DB
- GAIN: 1DB
- THRESHOLD: 38 DB, THE SAME WITH THE DESK 2
- QUALITY: BETWEEN 85% AND 97% APROXIMATELY.

Desk 2:
- 29 DB IT DOESNT MOVE.
- GAIN: -10 DB
THRESHOLD: 38 DB.
- QUALITY: 100%.

[RoJeC]

Try using cable of deck 2 and deck 2 connected to current deck 1 at the soundcard.

Also try using deck 2 at position of deck 2 and using cable of deck 1.

Finally connect deck 1 to position of deck 2.

By this you can exclude step by step if it is a hardware issue. (deck/cables/soundcard).

Also check if you have an additional settings option for the soundcard driver. It may be that the input settings of 1/2 differ from 3/4.
Also make sure that for both input the monitoring of the inputs is muted in the sc settings.

[djdubc]

What is your setup and the DJ interface are you using?