Remixvideo Vst, Cubase crash

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Remixvideo Vst, Cubase crash

Postby baz on 22 May 2018, 17:37

I'm using remixvideo as vst in cubase, but all the times it crashes forcing me to finish the cubase service from windows in order to start again.
This happens especially if I try to record from remixvideo.
Even if it does not crash, I still can not record anything.
baz
 
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Re: Remixvideo Vst, Cubase crash

Postby baz on 22 May 2018, 17:46

...also from the standalone version, if I try to record, It create a video file .mp4 from 0kb
baz
 
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Re: Remixvideo Vst, Cubase crash

Postby baz on 23 May 2018, 11:08

today I tried to install remixvideo on my Surface Pro 3 i3, and strangely manages to save me the recordings that I can not save on my desktop PC (i5 16Gb RAM dedicaded GPU ...)
baz
 
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Joined: 19 May 2018, 00:51


Re: Remixvideo Vst, Cubase crash

Postby Team@Mixvibes on 26 May 2018, 19:18

Hi baz,

Sorry you are having issues with Remixvideo for Windows as a VST in Cubase.

The recording bug, where it creates an empty file has been documented and reported to the team. I personally have been trying to figure out a solution on both of my Windows desktops but have had no luck. I can pass your reports on to the team to see if that can help in figuring out the cause of this issue.

Can you let me know the Windows versions on both of your machines so I can pass all relevant info on?

Regards,
Adam @Mixvibes
For support requests, you can check out the FAQ and reach our support staff at this page.
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Re: Remixvideo Vst, Cubase crash

Postby baz on 27 May 2018, 01:31

Windows 10 Pro 1803.
baz
 
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Re: Remixvideo Vst, Cubase crash

Postby baz on 27 May 2018, 15:54

I had also written to technical support 4 days ago, from your website, explaining the problem in more detail, but I have never received any feedback
baz
 
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Joined: 19 May 2018, 00:51



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