Hello,
I just run into an awkward situation and need some help here.
I just bought my Cross DJ 3 days ago. Then I found that the pre-order and early access for Cross DJ 4 have been out already since March 20, which is only two day before the day I purchased Cross DJ 3.
But I didn't see any, like reminder or something to tell the beta is out through the whole purchase process, and it was at Mixvibes's official shop
So my question is:
1) Do mixvibes provide like a grace period for recent purchases to upgrade to Cross DJ 4 license? Or
2) can I get my refund for my Cross DJ 3 license? I can't find any refund policy either.
Or maybe other solutions? Cause to me it sounds so weird if I need to pay again to get the update for what I just bought two days ago.
I also want to suggest to put a brief notation at Mixvibes 's Cross DJ page and Shop page. People like me would love to know if a newer version is already available while they're considering making their purchase, even if it's a beta version.
If I knew that I would just go for Cross DJ 4 beta instead.
