RemixLive won't boot iOS 10.3

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RemixLive won't boot iOS 10.3

Postby BoldFaceType on 20 Apr 2017, 06:33

MV Team,

I'm having a problem with RemixLive on my iPhone 6. I was using iOS 8.4.1 when I first noticed the issue.

I was trying to install some new sample packs I had bought from the app store. Initially there was a problem getting the sample packs that took a few days to resolve. I couldn't download them after I had purchased them, and they weren't reflected as purchased in the store. A day or two later I received a receipt Email reflecting my purchases.

I then went into the Remixlive in app store, saw my purchases were ready for download, and install and that's what I did. Remixlive briefly showed the clock indicating it was installing then the entire screen went black and then kicked me out back to my home screen.

At first I thought it was my outdated iOS 8.4.1. So I updated to the new iOS 10.3.1 and have the same problem: begins to load, sceens to black, kicks me out to the desktop. if you can please help.

-BFT
Lenovo ThinkPad T510
- 240GB SSD
- Windows 10 Pro
- SP1 Intel Core i5 m520 @ 2.40GHz,
- 8.00 GB (3.86 GB usable), 64-bit os

Pioneer XDJ-R1
American Audio 14MXR
Technics SL1200 MK2 (Shure M44-7)

Samsung Galaxy Note 10.1 (GT-N8013)
Apple iPhone 6
U-Mix Control Pro 2 (semi-retired)
BoldFaceType
 
Posts: 49
Joined: 10 Apr 2012, 03:12
Location: Chicago, IL


Re: RemixLive won't boot iOS 10.3

Postby apazat on 20 Apr 2017, 08:40

Hi BoldFaceType,

Really sorry about your issue,

Could you tell us which sample packs caused the bug so we can investigate the issue ?

I'll keep you updated and get back to you as soon as the solution is fixed

Antoine @Mixvibes
apazat
 
Posts: 18
Joined: 29 Mar 2017, 10:36


Re: RemixLive won't boot iOS 10.3

Postby BoldFaceType on 21 Apr 2017, 20:30

Apazat,

I have a receipt from Apple dated 04/03/17. My purchases were Footwork, Berlin Techno, and Hybrid Trap.

Let me know if you need anything else.

-BFT
Lenovo ThinkPad T510
- 240GB SSD
- Windows 10 Pro
- SP1 Intel Core i5 m520 @ 2.40GHz,
- 8.00 GB (3.86 GB usable), 64-bit os

Pioneer XDJ-R1
American Audio 14MXR
Technics SL1200 MK2 (Shure M44-7)

Samsung Galaxy Note 10.1 (GT-N8013)
Apple iPhone 6
U-Mix Control Pro 2 (semi-retired)
BoldFaceType
 
Posts: 49
Joined: 10 Apr 2012, 03:12
Location: Chicago, IL


Re: RemixLive won't boot iOS 10.3

Postby BoldFaceType on 25 Apr 2017, 03:02

RemixLive Dev team,

I noticed my iPhone 6 iOS 10.3.1 was low on space (93mb) so I backed it up and freed up some space (173mb). Downloaded Remixlive from the app store, installed, same problem as before: running, black screen, kicked back to dektop. Only difference was an error message the first time I tried to open the app: "There's no information available in the in-app store. Please try again later."

I'll try restoring the Remixlive app from my icloud and computer backup and let you know what happened.

-BFT
Lenovo ThinkPad T510
- 240GB SSD
- Windows 10 Pro
- SP1 Intel Core i5 m520 @ 2.40GHz,
- 8.00 GB (3.86 GB usable), 64-bit os

Pioneer XDJ-R1
American Audio 14MXR
Technics SL1200 MK2 (Shure M44-7)

Samsung Galaxy Note 10.1 (GT-N8013)
Apple iPhone 6
U-Mix Control Pro 2 (semi-retired)
BoldFaceType
 
Posts: 49
Joined: 10 Apr 2012, 03:12
Location: Chicago, IL


Re: RemixLive won't boot iOS 10.3

Postby psplay on 20 Jun 2017, 13:38

Same, my iPad crashes exactly the same wy when starting up. On latest iOS & REmixlive version, did fresh reinstall of app.

Sending a bug report, and keeping fingers crossed.
psplay
 
Posts: 1
Joined: 20 Jun 2017, 13:36



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