Cross DJ Shop Not Loading

   MixVibes Android applications for Smartphone and Pad: CrossDJ

Cross DJ Shop Not Loading

Postby Polar Ops on 22 May 2019, 17:42

Hello,

When I try to access the Cross DJ Shop on my Galaxy S10e it gets stuck on "Loading..." and nothing ever comes up.

Is that normal, or is something wrong?

Thanks.
Polar Ops
 
Posts: 1
Joined: 08 Feb 2015, 10:17


Re: Cross DJ Shop Not Loading

Postby Team@Mixvibes on 23 May 2019, 15:36

Hi Polar Ops,

Thanks for the feedback! This is most definitely not normal so I will be sure to investigate and report this to the team.

Can you let me know if you have tried on different network connections? Typically these types of bugs can be linked to a network issue, if it isn't something on our end that is broken.

Regards,
Adam @Mixvibes
For support requests, contact us via our website to reach our customer support email: Contact Page
Thank You!
Team@MixVibes gives no support by PM
User avatar
Team@Mixvibes
 
Posts: 930
Joined: 18 Mar 2010, 11:51


Re: Cross DJ Shop Not Loading

Postby ekwalberg on 30 Jun 2019, 14:28

Cross DJ Pro:

Same issue, the wheel just spins and spins and never loads. I'm in Germany at the moment. I've also connected through my VPN so I'm "located" in the USA. Still doesn't work.

The "tutorial" button also doesn't work at all.
ekwalberg
 
Posts: 3
Joined: 30 Jun 2019, 14:19



Return to Support Android




Who is online

Users browsing this forum: No registered users and 8 guests

 
 
   
 
© 2014 Mixvibes