Update

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Update

Postby pablo_blue on 25 Jan 2019, 16:53

When I try to update my Remix live it says: -
Error retrieving information from the server [DF-DFERH-01]
What can I do to update?
TIA
pablo_blue
 
Posts: 10
Joined: 03 Sep 2018, 20:03


Re: Update

Postby Team@Mixvibes on 01 Feb 2019, 18:48

Hi pablo,

Sorry about this server issue! If it is still giving you trouble, you can reinstall Remixlive completely to get the update. But be sure to back up all recordings and any imported samples (all purchased samples will be linked to your account) since uninstalling will remove all data.

Regards,
Adam @Mixvibes
For support requests, you can check out the FAQ and reach our support staff at this page.
Thank You!
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