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CrossDJ won't work with Gemini mix2go

PostPosted: 07 Jul 2016, 23:46
by Tim Kelly
I have Cross DJ Pro installed on my Samsung Galaxy Note 5 and Galaxy S6, and I'm trying to connect to my new Gemini Mix2Go DJ controller. My Samsung OS are both up to date with Marshmallow running 6.0 and the latest version of Cross DJ installed. My Note 5 will not connect to the Gemini at all and the S6 will successfully connect but the audio is extremely distorted with heavy feedback. The Mix2Go is completely functional with Cross on my friends iOS device when I tested it, and all other elements on the hardware side have been tested and function properly. Only my Android devices have the issues. I've made sure Bluetooth was off on my Mix2Go and switched it from iOS to Android, and tested the app with async turned on and off, checked that usb debugging was turned off, and quantize is not selected. I have gone through all troubleshooting options suggested and still cannot get it to work properly. Gemini customer support sent me to mixvibes support and are convinced it is a software compatibility and /or settings issue, but I have yet to get a response from mixvibes, so I'm trying for help here. Any suggestions?

Re: CrossDJ won't work with Gemini mix2go

PostPosted: 07 Sep 2016, 14:58
by Team@Mixvibes
Hello Tim,

On your S6, without Mix2Go, do you have the same problem?

Thanks a lot for your answer and sorry for being so late at answering.

Re: CrossDJ won't work with Gemini mix2go

PostPosted: 07 Sep 2016, 15:38
by Team@Mixvibes
Our assumption is that it could be an S6 related pb...

Re: CrossDJ won't work with Gemini mix2go

PostPosted: 15 Sep 2016, 02:46
by Mobbex
I'm having the same issue. Works with iOS not Android on my Samsung s6 active :( really getting mad about this. Please help

Re: CrossDJ won't work with Gemini mix2go

PostPosted: 18 Mar 2017, 17:59
by Quentin Floyd
I am also having the same issue as Tristan. Can you please provide some customer service assistance please?

I purchased this as a Christmas present for my daughter for Autism music therapy and have NOT been able to use it ever.

Please assist.

Thank you in Advance.

Re: CrossDJ won't work with Gemini mix2go

PostPosted: 18 Mar 2017, 18:14
by daniel clark
:eek: give a little info as to tablet and sprc you are useing ,,what was purched so as to be able to figure out whats going on ,, :cool: