FAQ

   MixVibes Android applications for Smartphone and Pad: CrossDJ

Re: FAQ

Postby RoJeC on 10 Oct 2015, 19:53

The controller id won't be of any use. The manufacturer bundled the Mixvibes software. Having a controller doesn't automatically mean you have the right to yhe software. So best would be to try to find it.

Also be aware the LE version is supported to W7 only.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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Serial Number

Postby vibes2015 on 11 Oct 2015, 11:32

How can i find the serial number of the software ?
It's installed on my mac but i'd like to reinstall it but i don't know anymore my serial number.

Please help me.
Thanks in advance
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Re: FAQ

Postby RoJeC on 11 Oct 2015, 13:07

Check the Apple link in my footer.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
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Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: FAQ

Postby steviehs on 25 Jan 2016, 00:49

Hi,

I have bought a used U-Mix Control Pro 2 with License Key for Cross DJ, which is unfortunately already attached to another profile here. I tried to send a mail to contact-team@mixvibes.com as stated in the FAQ, but the mail was rejected. Whom could I send a mail with the proof that I own the CD and the system?

BR
Steve
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Re: FAQ

Postby daniel clark on 25 Jan 2016, 01:46

:cool: unless you are useing the profile of the current user :eek: :eek: the posting has a software bading for Cross DJ ,,not shure that your issues are corrected ,, but if not then heres a link ,
viewtopic.php?f=262&t=35826
if this is where /who you have sent e mails too then lets us know ,,
you should be able to access the download section with the badging that showing up :cool:
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January 2012 Mixvibes DJ of the month
MEMBER OF:
:cool: C00l People MV Society :cool:

PLEASE REGISTER YOUR SOFTWARE...FORUM RULES
2014 dell XPS8700
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12 gigs DDR3 ram
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U-Mix Control Pro 2
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Re: FAQ

Postby steviehs on 25 Jan 2016, 08:33

Hi Daniel,

thx, the Download for Cross DJ is now possible!

The mail address I used was the one mentioned in the FAQ: http://www.mixvibes.com/FAQ-mac-pc/#Lost_licence contact-team@mixvibes.com

Maybe you should correct that in the FAQ.

Best regards
Steve

P.S. any ideas about a new start of the Linux version? :-)
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Re: FAQ

Postby pravit on 29 Jan 2016, 09:11

hi steviehs

can you please assist me as i am having a smiliar problem - which email address did you use?

all of these just get returned : support@mixvibes.com, Team@MixVibes.com, contact-team@mixvibes.com

thanks
pravit
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Re: FAQ

Postby RoJeC on 29 Jan 2016, 09:50

grabbed email addresses.. (collected from various locations today)

Cross about menu: team-contact@mixvibes.com
FAQ
http://www.mixvibes.com/FAQ-mac-pc/#Lost_licence: contact-team@mixvibes.com
press: press@mixvibes.com
legal: info@mixvibes.com
manual: sales@mixvibes.com
Roles & Responsibilities: support@mixvibes.com, djcommunity@mixvibes.com
Apple MAC new user (get license): djcommunity@mixvibes.com
For precise technical question please contact: support@mixvibes.com

Of the mail addresses you mention I only had the "team@mixvibes.com" bounce. From what I found this isn't a published mail address, only the board member "team@mixvibes" is valid.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4049
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: FAQ

Postby pravit on 30 Jan 2016, 05:25

thanks RoJeC - i happily managed to solve my issue via the support@mixvibes.com
pravit
 
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Re: FAQ

Postby Team@MixVibes on 02 Feb 2016, 17:59

Hello everybody,

If you need to get in touch with a member of our team for commercial issues, send us a message to support@mixvibes.com :)
Commercial related requests: please reach out to support@mixvibes.com
[center]Post directly your support requests on the forum.
Thank You!
Team@MixVibes gives no support by PM[/b]
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