Any difference between Cross DJ with value pack and Pro?

   Mixvibes iOS / Android applications for iPhone and iPad: CrossDJ / CrossDJ Remote

Any difference between Cross DJ with value pack and Pro?

Postby Chirro on 15 May 2020, 13:29

Yesterday I downloaded Cross DJ for my iPad from Appstore. After playing for some time I was convinced and purchase the value pack.

Today I'm viewing some tutorials and see the wonderful Waveform view that I love, but when I look for it in my app I can't find it. I have read that this a feature only for the "Pro" version.

Is not "Pro" my app? The price is the same. Can I exchange mine with the pro one free of charge?

I've tried to contact with Mixvibes using the contact-support form but I always have the same message "An error occurred while sending your message. Please try again later."

Please, be serious and help me.
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Anyboy knows how to contact with Mixvibes support?

Postby Chirro on 17 May 2020, 10:28

Two days ago I bought Cross DJ iOS + value pack thinking it's the same as Cross DJ Pro, but it's not.

I have paid the same price that the Pro version, so I want the Pro features.

I'm trying to contact with Mixvibes using the contact support form (https://www.mixvibes.com/contact-support/) but always have this error:

"An error occurred while sending your message. Please try again later."

Three days and it's impossible.

Anybody knows other way?
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Re: Any difference between Cross DJ with value pack and Pro?

Postby RoJeC on 17 May 2020, 11:45

I merged your topics as these are pretty related.. Keeps your info close together.

You can contact via support@mixvibes.com. This is the same as where the form should've been send to.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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Re: Any difference between Cross DJ with value pack and Pro?

Postby Team@Mixvibes on 22 May 2020, 15:56

Hi Chirro,

We're experiencing issues with the support form, we're working on getting it up and working asap.

Sorry for the inconvenience. In the meantime you can send an email directly to support@mixvibes.com

Team @Mixvibes
For support requests, you can check out the FAQ and reach our support staff at this page.
Thank You!
Team@MixVibes gives no support on the forums including via PM
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