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Sync Button U-Mix Control Pro Problem
Posted:
18 May 2019, 20:16
by disa1
Hello,
there is a problem with the sync button of the Cross Pro app with my U-Mix controll pro.
When i press the sync button nothing happens in the app.
I have made a firmware update of the controller - not working
Reinstall the app (iOS 12.1.4) - not working
I have tested it with iPad air 2 and iPhone x with the original Apple Lightning to USB3 Camera Adapter.
Is this a bug? Could you please help me?
Re: Sync Button U-Mix Control Pro Problem
Posted:
23 May 2019, 06:24
by disa1
Is there no solution?
I use the controller with Cross 3.4.3 on notebook too. Everything works fine for years.
I think something is wrong with the mapping.
Could you please check?
I have written a mail to the support too. No reaction since last week.
Otherwise i will return the mixvibes pro app.
Re: Sync Button U-Mix Control Pro Problem
Posted:
23 May 2019, 16:39
by Team@Mixvibes
Hi disa1,
Sorry about the delay! We have been busy prepping the launch of Cross DJ 4 and your email slipped through.
Since the mapping seems to be working fine with Cross for PC/Mac, then something must have been screwed up with the mapping for iOS.
I will be sure to bring this up with the team to get it fixed, and in the mean time you can try using the mapping file from Cross PC/Mac with Cross DJ Pro on iOS to see if it is just an issue with the file:
https://djtechtools.com/2018/07/10/how-to-use-any-controller-with-djay-pro-cross-dj-pro-ios-dj-apps/Regards,
Adam @Mixvibes
Re: Sync Button U-Mix Control Pro Problem
Posted:
23 May 2019, 21:12
by disa1
Hello Adam,
thank you for your support.
I have tried to import the mapping from the PC too. It works not.
Do you know the date for a new patch?
Could the Mixvibes Team change the mapping file in the cloud for my U-Mix Control Pro?
Regards
disa1