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purchases not showing in Remixlive

PostPosted: 08 Aug 2017, 18:37
by Keeno
I have made some sample pack purchases and they have not downloaded or are not even showing up.... am I being a little dim do I have to also purchase the import purchase also in order to download said purchases please....Thanks in advance Guy's....

Re: purchases not showing in Remixlive

PostPosted: 08 Sep 2017, 18:33
by Team@Mixvibes
Hello Keeno,

You do not need the import/export feature to use the packs sold in the in-app store.

Usually any issues downloading new packs/features, is simply due to a poor internet signal. If you can, make sure you're connected to a reliable WiFi network, and leave your device where it gets a strong signal/full bars.

Are the packs showing up in the My Packs page of the in-app store? Please let me know and I will try to get to the bottom of this for you!

Best regards,
Adam @Mixvibes