Due to incompatibility issues Cross Remote doesn't work no more (by iOS/OSX changes). It's not available in the the appstore for a while(as far as I've been told) So likely you have an older version.
Good news... a completely new version is expected to be released when Cross v4 is released... Unfortunately there's no known due date yet for Cross 4....
Ronalddownloads + more forums
= Register license(ucp.php?i=169
)Apple store new user
? first read viewtopic.php?f=259&t=34199Manual
? In Cross open menu, select Help (available 24/7).Audio dropouts
? Increase audio 'buffer size' value.Soundcard not available/working
? Try the 32bit version of Cross (is also installed).