UK & US version of Cross DJ

   Mixvibes iOS / Android applications for iPhone and iPad: CrossDJ / CrossDJ Remote
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UK & US version of Cross DJ

Postby Worzey on 17 Apr 2016, 02:59

I recently moved to the US from the UK. While living in the UK I bought the Cross DJ app but now can't use it. The Apple App Store told me to download it again and when I tried it asked me to pay $39.99, for a product I already own. How can I get this download unlocked?
Worzey
 
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Joined: 17 Apr 2016, 02:55


Re: UK & US version of Cross DJ

Postby RoJeC on 17 Apr 2016, 13:19

Maybe you can try resolving this with Apple as likely you'll have this with more Apple purchases.

Maybe someone of Mixvibes knows if a change is possible. But that likely takes some time.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
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Location: Bussum, Netherlands


Re: UK & US version of Cross DJ

Postby rdiedrick on 21 Apr 2016, 16:13

I have a similar issue! The difference is, I haven't moved. I am in the USA. I bought a new iPad and I'm logged on with the same user id, yet Cross DJ is asking me to purchase again.
This does not happen with any other APP so I doubt very much that it has anything to do with the APP Store. Maybe because Cross DJ is treating the purchase as an in app purchase, who knows!? Any assistance with this would be appreciated.
rdiedrick
 
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Joined: 21 Apr 2016, 16:02



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