iPad app failing to update to full version

   MixVibes iOS / Android applications for iPhone and iPad: CrossDJ / CrossDJ Remote

iPad app failing to update to full version

Postby John Harrow on 01 Oct 2015, 21:48

image.png
Hello

I purchased the full app several days ago and it continues to fail to update to the full version.

I have attached the image it shows when I try to restore the purchase.

I have tried deleting the app and re-installing to no avail.

Any advice?

Thanks

John
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John Harrow
 
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Re: iPad app failing to update to full version

Postby Team@Mixvibes on 02 Oct 2015, 13:26

Hi John,

All my apologizes for the inconvenience. We face some bugs with iOS 9. The In-Apps are temporarily unavailable. Here are the different options:

1) You can wait for the new update, planned for the end of November
2) You can wait for the fix of the bug
3) You can get the Pro version, which is currently 70% off on this link:

- iPhone: appstore.com/crossdjmixyourmusic
- iPad: appstore.com/crossdj

For more questions, feel free to contact us to support@mixvibes.com

I'm so sorry again.

Best regards,
Mixvibes Team
Commercial related requests: please reach out to support@mixvibes.com
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Re: iPad app failing to update to full version

Postby John Harrow on 02 Oct 2015, 15:02

I was under the impression I had already paid for the pro version? I paid £3.99 to unlock all the features which is obviously not working.

I don't want to have to pay again to download another version when I have already paid for this one. Can I get a refund then download the other version?

Thanks
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Re: iPad app failing to update to full version

Postby Team@Mixvibes on 05 Oct 2015, 10:38

Hi John

We answered you by private message :)
Commercial related requests: please reach out to support@mixvibes.com
[center]Post directly your support requests on the forum.
Thank You!
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