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!>> Send your crash reports <<!

PostPosted: 25 Apr 2012, 10:15
by djegun
If you experience crashes with a CrossDJ for iPad on your iPad, you can help to solve those issues by sending us your crash reports.

These crash reports are stored on your iPad at the time of the crash. When you sync your device with iTunes, the reports are copied to your computer to the following folder:

If you are using a Mac:
<YOUR HOME FOLDER>/Library/Logs/CrashReporter/MobileDevice/<DEVICE NAME>

The Library folder may be hidden, you should show hidden folders.

If you are running Windows XP:

C:\Documents and Settings\<USERNAME>\Application Data\Apple computer\Logs\CrashReporter\<DEVICE NAME>

If you are running Windows Vista or Seven:

C:\Users\[USERNAME]\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<DEVICE NAME>

The files will start with the name of the application and contain a date stamp. All crash reports starting with "CrossDJ..." might be helpful for us.

IMPORTANT: Please put all your reports in an archive (.zip / .rar) then send your archive in attachment to this email address: report.mobile@mixvibes.com

Thanks !

Re: !>> Send your crash reports <<!

PostPosted: 22 May 2012, 12:20
by UncleVibes
thanks to send your crash reports to this address: report.mobile@mixvibes.com
The files will start with the name of the application and contain a date stamp. All crash reports starting with "CrossDJ..." might be helpful for us. Also we are interested by low memory log files if they are related with the time stamp of CrossDJ crash files.

IMPORTANT: Please put all your reports in an archive (.zip / .rar) then send your archive in attachment to this dedicated email address: report.mobile@mixvibes.com

Previous post of crash has been deleted but were very useful to find why the app isn't reliable right now. Developers at work... Feed them with any crash report you got.
Thanks all to be patient and thanks for your reports. :cool: