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problem please help

PostPosted: 24 Jun 2011, 23:27
by bigmart8
ive just purchased the ion discover DJ system in the uk and have got a major problem

im using a sony vaio laptop with windows 7, i installed the cd software plugged in the mixer/decks to the usb slot and followed all instructions, plugged my new speakers in and thought i would be mixing away within mins

i want to mix songs using iTunes but wen i try to click on a song from the iTunes icon i get a message saying there is a software problem and windows shuts the program down!!!

ive reinstalled the software etc 5 times but still cannot do anything without the problem message coming up

please help me!!!

martin

Re: problem please help

PostPosted: 24 Jun 2011, 23:34
by Blackbrook

Re: problem please help

PostPosted: 24 Jun 2011, 23:54
by bigmart8
hi, are you telling me that my registering the software it will cure the problem?

im not very good with computers, how will i do this? any other ideas if this doesnt work?

martin

Re: problem please help

PostPosted: 25 Jun 2011, 00:10
by bigmart8
sorry, ive now figured it out and registered my serial numbers

any news on my problem?

Re: problem please help

PostPosted: 25 Jun 2011, 06:28
by UncleVibes
Check for an update of your version in the download section

Re: problem please help

PostPosted: 25 Jun 2011, 10:09
by Blackbrook
bigmart8 wrote:hi, are you telling me that my registering the software it will cure the problem?



Yes, because of what UncleVibes said: If you are a registered user you are allowed to download updates which cure your problem ;)

Cheers,

Steve

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