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Vfx License Key doesn't work

PostPosted: 01 Jun 2011, 17:22
by bigworm1063
Over the weekend, I upgraded my Producer to Vfx. When I inserted the key that was provided to me, I received an "Invalid License Key" error. I tried again and kept getting the same message. I still have a copy of my receipt. Help!

Re: Vfx License Key doesn't work

PostPosted: 01 Jun 2011, 17:26
by christiankoopmann
Hey,

the license server has some problems. You can contact n-deep or support@mixvibes.com for your problem. They can help you with your problem.

regards
Christian

Re: Vfx License Key doesn't work

PostPosted: 03 Jun 2011, 16:45
by bigworm1063
Thanks! I've sent PM's to both N-Deep & Support. Still waiting to hear from someone on this.

Re: Vfx License Key doesn't work

PostPosted: 05 Jun 2011, 12:58
by bigworm1063
OK, so it's been over a week and I have not heard from anyone about my serial number problem. Is there anyone on here that can help me get straighten out?

Re: Vfx License Key doesn't work

PostPosted: 05 Jun 2011, 13:02
by christiankoopmann
Hey,

in Germany and I think in France too was this week holiday and a feast day. Today is also not a typical workingday so maybe wait until monday. After that post here again than I ask one of the team if they got your request.

regards
Christian

Re: Vfx License Key doesn't work

PostPosted: 05 Jun 2011, 15:12
by UncleVibes
Try today your license here & tell us the results... ucp.php?i=169 The server registration seems to work again. & true it was mostly a week off in France too, we enjoy early summer these last days.

In case of problem send a PM to community@mixvibes on monday local hour, thank you

Re: Vfx License Key doesn't work

PostPosted: 05 Jun 2011, 20:57
by bigworm1063
Thanks! I've been testing it for the past week & so far I've been loving it!

Re: Vfx License Key doesn't work

PostPosted: 08 Jun 2011, 00:49
by bigworm1063
Well, it's been 12 days and I still cannot get my software registered.

Re: Vfx License Key doesn't work

PostPosted: 08 Jun 2011, 00:51
by UncleVibes
it will done manual at the office tomorrow sorry the server is still down :evil:

Re: Vfx License Key doesn't work

PostPosted: 08 Jun 2011, 00:53
by UncleVibes
in a couple of hour you will be registred here its quite 1am :cool: