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DVS activation code

Posted:
28 May 2011, 12:39
by ParafuZo
I ve got a new laptop, installed Mixvives DVS on it but when I run the software, it says 0 days for activation left.
How do I get a new activation code?
Been searching on the forum, I understand that somebody from the Mixvibes support will help?
Hopefully,
Thanks
ParafuZo
Re: DVS activation code

Posted:
28 May 2011, 13:49
by Blackbrook
Can you try connecting your computer to the internet and start DVS then? Hopefully it will activate then?! Which DVS version are you using? Can you upload a screenshot of that error message?! Thanks in advance!
Cheers,
Steve
Re: DVS activation code

Posted:
28 May 2011, 15:59
by ParafuZo
Hey thanks for the prompt response.
I have done internet activation already but never got an email (yes I provided a correct email address).
I don't know where I find which version I have (don't know where is the box? I reckon we bought it in 2007.
where do I upload the screenshot?
Thank you
ParafuZo
Re: DVS activation code

Posted:
28 May 2011, 16:10
by Blackbrook
If you are using this 2007 version I recommend updating your software

Pleae head to the "Download Center" on your right and navigate to "Updates" and "DVS" to grab the latest version.
After installing it should work without activation

I hope

Cheers,
Steve
Re: DVS activation code

Posted:
28 May 2011, 18:34
by ParafuZo
Thank you Steve, I have followed your instructions and it's working!
Impressed by the customer support!
Cheers
ParafuZo
Re: DVS activation code

Posted:
28 May 2011, 18:59
by Blackbrook
Glad to hear that! Enjoy your DVS 7!!!
Cheers,
Steve