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DVS activation code

PostPosted: 28 May 2011, 12:39
by ParafuZo
I ve got a new laptop, installed Mixvives DVS on it but when I run the software, it says 0 days for activation left.

How do I get a new activation code?

Been searching on the forum, I understand that somebody from the Mixvibes support will help?

Hopefully,

Thanks
ParafuZo

Re: DVS activation code

PostPosted: 28 May 2011, 13:49
by Blackbrook
Can you try connecting your computer to the internet and start DVS then? Hopefully it will activate then?! Which DVS version are you using? Can you upload a screenshot of that error message?! Thanks in advance!

Cheers,

Steve

Re: DVS activation code

PostPosted: 28 May 2011, 15:59
by ParafuZo
Hey thanks for the prompt response.

I have done internet activation already but never got an email (yes I provided a correct email address).

I don't know where I find which version I have (don't know where is the box? I reckon we bought it in 2007.

where do I upload the screenshot?

Thank you
ParafuZo

Re: DVS activation code

PostPosted: 28 May 2011, 16:10
by Blackbrook
If you are using this 2007 version I recommend updating your software ;) Pleae head to the "Download Center" on your right and navigate to "Updates" and "DVS" to grab the latest version.
After installing it should work without activation ;) I hope ;)

Cheers,

Steve

Re: DVS activation code

PostPosted: 28 May 2011, 18:34
by ParafuZo
Thank you Steve, I have followed your instructions and it's working!

Impressed by the customer support!

Cheers

ParafuZo

Re: DVS activation code

PostPosted: 28 May 2011, 18:59
by Blackbrook
Glad to hear that! Enjoy your DVS 7!!!

Cheers,

Steve