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Problem with Mixvibes Cross Discover

PostPosted: 19 May 2011, 13:19
by PaulZX
Using asio software to use 2 soundcards, everytime I set it up, the Mixvibes crashes.

Any ideas or tips......?

Re: Problem with Mixvibes Cross Discover

PostPosted: 19 May 2011, 14:04
by Jim B
Paul, could you please enter you serial number in your User Control Panel>Profile.

This will allow you to download any update (if available) for your version of Cross. This might then help you with your problem ;)

Re: Problem with Mixvibes Cross Discover

PostPosted: 20 May 2011, 08:31
by PaulZX
Done...

Re: Problem with Mixvibes Cross Discover

PostPosted: 20 May 2011, 08:36
by boc
PaulZX wrote:Done...

no its not. you should enter your serial into the form on this page :right: ucp.php?i=169 after you did that, the product name you have will be wisible under your avatar/username. then its done

Re: Problem with Mixvibes Cross Discover

PostPosted: 20 May 2011, 08:59
by PaulZX
OK, I need help then, cause my serial number is captured, but apperently I'm missing something.

Re: Problem with Mixvibes Cross Discover

PostPosted: 20 May 2011, 09:35
by Jim B
This thread might help you

viewtopic.php?f=268&t=18922#p116308

Re: Problem with Mixvibes Cross Discover

PostPosted: 20 May 2011, 10:06
by community@MixVibes
Yes their right, no serials= no support! This allows us to see what software you are using!

Re: Problem with Mixvibes Cross Discover

PostPosted: 22 May 2011, 10:41
by PaulZX
Ok, you're not helping. I did enter the serial in the user profile serial field, yet it still does not work. I see the format is different than the one that is specified, starting with 'DD', When I remove them it says 'serial already in use'

Re: Problem with Mixvibes Cross Discover

PostPosted: 22 May 2011, 11:08
by Jim B
OK,

Did you buy the Cross Discover package new or second hand?

Re: Problem with Mixvibes Cross Discover

PostPosted: 22 May 2011, 13:28
by PaulZX
Came with ION discover DJ deck, which I bought new.