Technical problem

[marcopolo101]

Hi,
I am a newcomer here. Just installed my Cross - Discover DJ.
I am unable to load any file to the the player.
I am able to put them in playlist but when I try to put them in the player I get a message that the file is too big.
My files are iTunes files.
What am I doing wrong?
Thank you in advance.

[Blackbrook]

Medias issues
Error code: "Can't load media error message - file to big to load....."
- DRM protected files? DRM = copyright-protected, those files can't be used outside the host application (usually iTunes or Windows Media Player).
- MPEG Layer 4 Audio format? Does not work when no codec pack for mp4 is installed. You can convert the mp4 files to mp3.

Source: http://forum.mixvibes.com/viewtopic.php?f=268&t=19164

Please fill in your serial to get support and please read the whole thread from the link.

Cheers,

Steve